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Regulations

 
 

The online store www.fleurdelysequestrian.com cares about consumer rights. The consumer may not waive the rights granted to him by the Act on Consumer Rights. Contract provisions less favourable to the consumer than the provisions of the Consumer Rights Act are invalid, and the provisions of the Consumer Rights Act shall apply instead. Therefore, the provisions of these Terms and Conditions are not intended to exclude or limit any consumer rights to which they are entitled under mandatory provisions of law, and any possible doubts shall be interpreted in favor of the consumer. In the event of any inconsistency between the provisions of these Regulations and the aforementioned regulations, these regulations shall prevail and shall be applied.

 

§1 General provisions


1.1. The Internet Shop available at the following address www.fleurdelysequestrian.com is run by Agata Pajerska who runs a business under the name AP GROUP and is entered into the Central Register of Businesses and Information on Business Activities of the Republic of Poland run by the Minister of Economy, having: business address and address for service: Ul.Rzeplińska 8 52-200 Karwiany, NIP 9551944693, REGON 369765946, email address: fleurdelyshop@gmail.com phone number:+48 601 641 941
1.2. These Regulations are addressed both to consumers and businesses using the Online Store, unless a particular provision of the Regulations provides otherwise and is addressed only to consumers or businesses.
1.3 The Administrator of personal data processed in connection with the provisions of these Terms and Conditions is the Service Provider. Personal data is processed for the purposes, to the extent and on the basis of the principles indicated in the Rules of the Internet Shop. Providing personal data is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect its content and the right to update and correct it.

1.4 Definitions:

  • WORKING DAY - one day from Monday to Friday excluding public holidays.
  • REGISTRATION FORM - a form available in the Online Store that allows the creation of an Account.
  • ORDER FORM - Electronic Service, interactive form available in the Online Store, allowing for placing an Order, in particular by adding Products to an electronic shopping cart and specifying terms of the Sales Agreement, including delivery and payment method.
  • CUSTOMER - (1) a natural person with full capacity to perform legal actions, and in cases provided for by generally applicable regulations also a natural person with limited capacity to perform legal actions; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by the law; - who has concluded or intends to conclude a Sales Agreement with the Seller.
  • CIVIL CODE - the Civil Code Act of April 23, 1964. (Journal of Laws 1964 no 16, item 93 as amended)
  • ACCOUNT - Electronic Service, marked with an individual name (login) and password given by the Customer, a set of resources in the Service Provider's ICT system, which stores data given by the Customer and information about Orders placed by him/her in the Online Store.
  • NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients using it to automatically receive from the Service Provider cyclical content of successive editions of a newsletter containing information about Products, news and promotions at the Online Store.
  • PRODUCT - a movable item available in the Online Store, being the subject of the Sales Agreement between the Customer and the Seller.
  • TERMS AND CONDITIONS - these Regulations of the Internet Store.
  • INTERNET STORE - Provider's online store available at the following web address: www.fleurdelysequestrian.com
  • SELLER; SERVICE PROVIDER - Agata Pajerska conducting business activity under the name AP GROUP, entered into the Central Register of Business Activity and Information of the Republic of Poland, maintained by the minister competent for economy, with the following address of business activity and address for service: ul.Rzeplińska 8 52-200 Karwiny, NIP 9551944693, REGON 369765946, electronic mail address: fleurdelyshop@gmail.com, numer telefonu: 726161483
  • SALE AGREEMENT - a contract of sale of a Product concluded or entered into between the Customer and the Seller via the Online Store.
  • ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer through the Internet Store.
  • CONSUMER RIGHTS ACT, ACT - the Act of May 30, 2014 on consumer rights (Journal of Laws of 2014 item 827 as amended).
  • ORDER - Customer's declaration of will placed via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.
 

§2 Electronic services in the Internet store


2.1 The following Electronic Services are available at the Online Store: Account, Order Form and Newsletter.

  • Account - use of an Account is possible after completing three consecutive steps by the Customer - (1) completing the Registration Form, (2) clicking on the field "Create an account" and (3) confirm the desire to create an Account by clicking on the confirmation link sent automatically to the provided e-mail address. In the Registration Form, it is necessary for the Customer to provide the following details: name and surname / company name, address (street, number of the house / apartment, zip code, city, country), e-mail address, contact phone number and password. For Clients who are not consumers, it is also necessary to provide their company name and NIP number.
  • The Electronic Service Account is provided free of charge for an indefinite period of time. Recipient has the opportunity, at any time and without giving reasons, to remove the Account (resignation from the Account) by sending the appropriate request to the Service Provider, in particular by e-mail to the address: fleurdelyshop@gmail.com
  • Order Form - the use of the Order Form starts from the moment the Customer adds the first Product to the electronic basket in the Online Shop. The Order is placed after the Customer completes two consecutive steps in total - (1) filling in the Order Form and (2) clicking the following field on the Online Shop website after filling in the Order Form "I confirm the purchase" - Until this moment, it is possible to modify the entered data (for this purpose, follow the messages displayed and information available on the website of the Online Store). In the Order Form it is necessary for the Customer to provide the following data: name and surname/company name, address (street, number of the house/flat, postal code, town, country), e-mail address, contact phone number and data concerning the Sales Agreement: Product/s, quantity of Product/s, place and method of delivery of Product/s, method of payment. In the case of Customers who are not consumers, it is also necessary to provide their company name and NIP number.
  • Electronic Service Order Form is provided free of charge and has a one-time nature and terminates at the time of placing an Order through it or at the time of earlier termination of placing an Order through it by the Customer.
  • Newsletter - using the Newsletter is possible after providing in the "Newsletter" tab on the Online Shop website the e-mail address to which next editions of the Newsletter are to be sent and clicking on the field „Zapisz się”. You can also subscribe to the Newsletter by checking the appropriate checkbox when creating an Account - the moment the Account is created the Customer is subscribed to the Newsletter.
  • The Newsletter Electronic Service shall be free of charge for an indefinite period of time. The Customer shall have the opportunity to unsubscribe from the Newsletter (Newsletter unsubscribe) at any time and without giving reasons, by sending a relevant request to the Service Provider, in particular via email to the address: shop@fleurdelysequestrian.com or in writing to the address: ul.Stalowa 84, 53-440 Wrocław

2.2. Technical requirements necessary for cooperation with the tele-information system used by the Service Provider: (1) computer, laptop or other multimedia device with access to the Internet; (2) access to electronic mail; (3) web browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 7.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) enable cookies and Javascript in your web browser.

2.3 The Customer is obliged to use the Online Store in a manner consistent with the law and morality, with due regard to respect for personal rights and copyrights and intellectual property of the Service Provider and third parties. The customer is obliged to enter data consistent with the facts. The recipient is prohibited to provide unlawful content.

2.4 Complaint Procedure:

  • Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in point. 6 of the Terms and Conditions) Service Recipient may submit, for example:
  • in writing to the address: ul.Stalowa 84, 53-440 Wrocław
  • in electronic form via email to: fleurdelyshop@gmail.com
  • It is recommended that the Client provide in the description of the complaint (1) information and circumstances regarding the subject matter of the complaint, in particular the type and date of the irregularity; (2) the Client's request; and (3) the contact details of the complainant - this will facilitate and expedite the processing of the complaint by the Service Provider. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
  • Please refer to the RETURNS/CLAMAGES tab on the home page for details on the complaint procedure.
  • The Service Provider shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.
 

§3 Terms and conditions of concluding a sales contract


3.1 The conclusion of the Sales Agreement between the Customer and the Seller takes place after placing an Order by the Customer with the help of the Order Form in the Online Store in accordance with point 2.1.2 of the Terms and Conditions. 2.1.2 of the Regulations.
3.2 The Product price displayed on the website of the On-line Shop is given in Polish zloty and includes taxes. About the total price including taxes of the Product being the subject of the Order, as well as about the costs of delivery (including fees for transport, delivery and postal services) and about other costs, and if it is not possible to determine the amount of these fees - about the obligation to pay them, the Client is informed on the pages of the On-line Shop in the course of placing the Order, including also at the moment of expressing by the Client the will to be bound by the Sales Agreement.
3.3 The procedure of concluding the Sales Agreement in the Internet Shop using the Order Form

    • The conclusion of the Sales Agreement between the Customer and the Seller takes place after placing an Order by the Customer on the Online Store, in accordance with point 2.1.2 of the Terms and Conditions. 2.1.2 of the Terms and Conditions.
    • After placing an Order, the Seller shall immediately confirm its receipt and at the same time accept the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is sent by the Seller to the Client's e-mail address given during the placement of the Order, which includes at least statements of the Seller about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. At the moment of receipt by the Client of the above e-mail message, the Sales Agreement between the Client and the Seller is concluded.

3.4 The consolidation, protection and making available to the Customer the content of the concluded Sales Agreement takes place through (1) making these Regulations available on the website of the Internet Shop and (2) sending the Customer the email, referred to in point 3.3.2 of these Regulations. 3.3.2 of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Internet Shop.

 

§4 Methods and terms of payment for the product


4.1 The Seller makes available to the Client the following methods of payment for the Sales Agreement:

  • Payment by cash on delivery.
  • Payment by bank transfer to the Seller's bank account.
  • Electronic payments of the Przelewy24 service - the possible current methods of payment are specified on the website of the Internet Shop in the information tab concerning the methods of payment and on the website https://www.przelewy24.pl/metody-platnosci. Transactions with electronic payments and payment cards are carried out according to the Customer's choice via the Przelewy24 service. Handling of electronic payments and payment cards is conducted:

4.2 Registration and contact data: PayPro Spółka Akcyjna with its registered seat in Poznań at ul. Kanclerska 15, 60-327 Poznań, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court for Poznań Nowe Miasto and Wilda, 8th Commercial Division of the National Court Register under KRS number 0000347935, NIP number 7792369887
4.3 Payment Term:

  • If the Customer chooses cash-on-delivery, wire transfer, electronic payment or credit card payment, the Customer is obliged to make the payment within 3 calendar days after the conclusion of the Sales Agreement.
  • In case the Customer chooses cash on delivery, the Customer is obliged to make payment on delivery.
 

§5 Cost, methods and date of delivery and collection of the product


5.1. Delivery of the Product is available within the territory of the Republic of Poland.
5.2 The Product delivery to the Customer is chargeable, unless the Sales Agreement provides otherwise. The Product delivery costs (including shipping, delivery charges and postal services) are indicated to the Client on the pages of the On-line Shop under the "Delivery Costs" tab and during the placement of the Order, including also at the moment of expressing by the Client the will to be bound by the Sales Agreement.
5.3 The Seller provides the Customer with the following methods of delivery or collection of the Product:

  • Postal delivery, cash on delivery.
  • Courier delivery, cash on delivery.

5.4 The Product shall be delivered to the Customer within 7 Business Days, unless a shorter period is specified in the Product description or during the Order placement process. In the case of Products with different delivery times, the delivery time is the longest specified time, which however cannot exceed 7 Business Days. The start of the Product delivery period to the Customer is calculated as follows:

  • If the Customer chooses a method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
  • If the Customer chooses cash on delivery payment method - from the date of conclusion of the Sales Agreement.
  • If the Customer chooses a method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
 

§6 Product complaints

(Applies to sales contracts entered into as of December 25, 2014.)

6.1 The basis and scope of liability of the Seller to the Customer, if the sold Product has a physical or legal defect (warranty) are set out in generally applicable laws, in particular the Civil Code (in particular Articles 556-576 of the Civil Code)
6.2 The Seller is obliged to deliver the Product without defects to the Customer. Detailed information about the Seller's liability for defects in the Product and the Customer's rights are specified on the website of the Online Store in the tab „ZWROTY I REKLAMACJE”.
6.3 A complaint may be submitted by the Customer for example:

  • pisemnie na adres: UL. STALOWA 84 53-440 WROCŁAW Z DOPISKIEM: MAGAZYN FLEURDELYSEQUESTRIAN
  • in electronic form via email to: fleurdelyshop@gmail.com

6.4 It is recommended that the Customer provide in the description of the complaint (1) information and circumstances regarding the subject matter of the complaint, in particular the type and date of occurrence of the defect; (2) request for the method of bringing the Product into conformity with the Sales Agreement or declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and accelerate the processing of the complaint by the Seller. The requirements specified in the preceding sentence are only recommendations and shall not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.
6.5 The Seller shall respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If a Customer who is a consumer has requested replacement of goods or removal of defects or has made a statement on price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this request within 14 calendar days, it shall be deemed that the request is justified.
6.6 The Customer, who exercises the rights under warranty, is obliged to deliver the defective product to the address: ul.Stalowa 84 53-440 Wrocław with a note FLEURDELYSEQUESTRIAN MAGAZINE. In the case of a Customer who is a consumer, the cost of delivery of the Product shall be borne by the Seller, in the case of a Customer who is not a consumer, the cost of delivery shall be borne by the Customer. If, due to the type of Product or method of its assembly, delivery of the Product by the Client would be excessively difficult, the Client is obliged to make the Product available to the Seller at the place where the Product is located.

 

§7 Out-of-court complaint and redress procedures and rules of access to these procedures


7.1 Detailed information about the possibility of using out-of-court complaint and claim procedures by the Customer who is a consumer and the rules of access to these procedures are available on the website of the Office of Competition and Consumer Protection at https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php
7.2 There is also a contact point at the President of the Office of Competition and Consumer Protection (telephone: 22 55 60 333, e-mail: kontakt.adr@uokik.gov.pl or written address: Pl. Powstańców Warszawy 1, Warsaw.), whose task is, inter alia, to provide assistance to consumers in matters concerning out-of-court settlement of consumer disputes.
7.3 The consumer has the following examples of out-of-court complaint and redress procedures: (1) a request for dispute resolution to a permanent amicable consumer court (for more information, see: http://www.spsk.wiih.org.pl/); (2) a request for out-of-court dispute resolution to the provincial inspector of the Commercial Inspection (for more information, see the website of the inspector responsible for the place of business of the Seller); and (3) the assistance of a county (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers). Advice is provided, among others, by e-mail at porady@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (open on Working Days, from 8:00 am to 6:00 pm, call charge as per operator's tariff).
7.4 A platform for online dispute resolution between consumers and traders at EU level (the ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and traders seeking to resolve out-of-court a dispute concerning contractual obligations arising from an online sales or service contract (for more information see the website of the platform itself or the website of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).

 

§8 Right of withdrawal

(Dotyczy umów sprzedaży zawartych od 25 grudnia 2014 roku)


8.1. Konsument, który zawarł umowę na odległość, może w terminie 14 dni kalendarzowych odstąpić od niej bez podawania przyczyny i bez ponoszenia kosztów, z wyjątkiem kosztów określonych w pkt. 8.8 Regulaminu. Do zachowania terminu wystarczy wysłanie oświadczenia przed jego upływem. Oświadczenie o odstąpieniu od umowy może zostać złożone na przykład:

  • in writing to the address: ul.Stalowa 84 53-440 Wrocław with the note FLEURDELYSEQUESTRIAN MAGAZINE
  • in electronic form via e-mail to: shop@fleurdelysequestrian.com

8.2 A sample withdrawal form is included in Appendix 2 to the Consumer Rights Act and is also available on the Online Shop website under "RETURNS AND CLAIMS". The consumer may use the sample form, but it is not mandatory.
8.3 The period for withdrawal shall begin:

  • for an agreement in the performance of which the Seller delivers the Product, being obliged to transfer its ownership (e.g. Sales Agreement) - from taking possession of the Product by the consumer or a third party indicated by him/her, other than the carrier, and in the case of an agreement which: (1) involves multiple Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) involves the regular delivery of Products for a fixed period - from taking possession of the first Product;
  • for other contracts - from the date of contract conclusion.

8.4 In the case of withdrawal from a remote agreement, the agreement is considered as not concluded.
8.5 The Seller shall immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement of withdrawal from the agreement, return to the consumer all payments made by him, including the costs of delivery of the Product (with the exception of additional costs arising from the delivery method chosen by the Customer other than the cheapest ordinary delivery method available at the Online Shop). The Seller shall return the payment using the same method of payment used by the Consumer, unless the Consumer has explicitly agreed to a different method of return that does not involve any costs for him. If payment has been made using a payment card, the refund will be made to the bank account associated with the payment card used to make the payment. If the Seller has not offered to collect the Product from the consumer, it may withhold the reimbursement of payments received from the consumer until it receives the Product back or the consumer provides evidence of having sent it back, whichever event occurs first.
8.6 The Consumer shall be obliged to immediately, no later than within 14 calendar days from the date, on which he withdrew from the contract, return the Product to the Seller or transfer it to a person authorized by the Seller to collect it, unless the Seller offered to collect the Product himself. To meet the deadline it is sufficient to return the Product before its expiry. The Consumer may return the Product to the following address: Ul.Stalowa 84 53-440 Wrocław with the annotation MAGAZINE FLEUR DE LYS EQUESTRIAN .The Consumer shall be liable for any decrease in the value of the Product resulting from the use of the Product beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.
8.7 Possible costs associated with the consumer's withdrawal from the contract to be borne by the consumer:

  • If the consumer has chosen a method of delivery of the Product other than the cheapest usual method of delivery available at the Online Store, the Seller is not obliged to reimburse the consumer for additional costs incurred by him.
  • The Consumer is responsible for the direct costs of returning the Product.

8.8 The right of withdrawal from a remote agreement is not granted to the consumer in relation to the agreements:

  • (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller does not exercise control, and which may occur before the end of the deadline for withdrawal from the contract; (3) in which the subject of the performance is a non-refabricated product, produced according to consumer specifications or serving to meet his individual needs; (4) in which the subject of the performance is a product that deteriorates rapidly or has a short shelf life; (5) in which the subject matter of the performance is a Product delivered in a sealed package that cannot be returned after opening the package due to health protection or hygiene reasons, if the package has been opened after delivery; (6) in which the subject matter of the performance are Products, which after delivery, due to their nature, are inseparably connected with other things (7) in which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Agreement, and the delivery of which may take place only after 30 days and the value of which depends on market fluctuations, over which the Seller has no control; (8) in which the consumer explicitly requested that the Seller came to him in order to perform urgent repair or maintenance; if the Seller provides in addition other services than those which the consumer requested to perform, or provides Products other than spare parts necessary to perform repair or maintenance, the consumer has the right to withdraw from the agreement with regard to additional services or Products (9) in which the subject of the supply are sound or visual recordings or computer programs supplied in sealed packaging, if the packaging has been opened after delivery; (10) for the supply of newspapers, periodicals or magazines, with the exception of subscription agreement; (11) concluded by means of a public auction; (12) for the provision of accommodation, other than for residential purposes, carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the date or period of service (13) for the supply of digital content which is not recorded on a tangible medium, if the performance has begun with the consumer's express consent before the expiry of the withdrawal period and after the Seller has informed him about the loss of the right to withdraw from the contract.
 

§9 Provisions concerning entrepreneurs


9.1 This section of the Terms and Conditions and the provisions contained herein shall apply only to Clients and Service Recipients who are not consumers.
9.2 The Seller shall have the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims towards the Seller by the Customer who is not a consumer.
9.3 In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including the requirement to make a prepayment in full or in part and this regardless of the payment method selected by the Customer and the fact of concluding a Sales Agreement.
9.4 At the moment of issuing the Product by the Seller to the carrier, the benefits and burdens associated with the Product and the danger of accidental loss or damage to the Product shall pass to the Customer who is not a consumer. In such a case, the Seller shall not be liable for loss, diminution or damage to the Product occurring from the acceptance of the Product for transportation until its release to the Customer and for delay in transportation.
9.5 If the Product is sent to the Customer by a carrier, the Customer who is not a consumer shall be obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that during transport there was a loss or damage to the Product, he is obliged to perform all actions necessary to determine the liability of the carrier.
9.6 Pursuant to Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Product towards the Customer who is not a consumer is excluded.
9.7 In the case of Clients who are not consumers, the Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without giving reasons by sending a relevant statement to the Client.
9.8 The liability of the Service Provider / Seller to the Customer / Client who is not a consumer, regardless of its legal basis, is limited - both for a single claim as well as for all claims in total - to the amount of the price paid and delivery costs under the Sales Agreement, but no more than one thousand zlotys. Service Provider / Seller shall be liable to the Customer / Client who is not a consumer only for typical damage foreseeable at the time of the conclusion of the contract and shall not be liable for lost profits in relation to the Customer / Client who is not a consumer.
9.9 Any disputes arising between the Seller / Service Provider and the Customer / Customer who is not a consumer shall be submitted to the court having jurisdiction over the seat of the Seller / Service Provider.

 

§10 Personal data in the online store


10.1 The administrator of the personal data of Clients/Customers collected through the Online Shop is the Seller.
10.2 Personal data of the Customer/Client collected by the administrator through the Online Store are collected - in accordance with the will of the Customer/Client - for the purpose of executing a Sales Agreement or contract for the provision of Electronic Services, as well as for the purpose of sending information by email , sms , mail about promotions and newsletter via email.
10.3 Possible recipients of the personal data of the Customers of the Internet Shop:

  • In case of a Customer, who uses in the Internet Shop the method of delivery by mail or by courier, the Administrator shares the collected personal data of the Customer with a chosen carrier or an intermediary performing the shipment on behalf of the Administrator.
  • If the Customer uses electronic or credit card payment method in the Internet Shop, the Administrator shall make available the collected personal data of the Customer to the chosen entity handling the aforementioned payments in the Internet Shop.

10.4 The Client/Customer has the right to access and correct the content of his/her data. A request in this regard may be made, for example:

  • in writing to the address: ul.Stalowa 84, 53-440 Wrocław
  • in electronic form via e-mail to: shop@fleurdelysequestrian.com

0.5 Submission of personal data is voluntary, although failure to provide the personal data specified in the Regulations which are necessary to conclude an Agreement of Sale or an agreement for the provision of an Electronic Service will result in inability to conclude this agreement. The data necessary for the conclusion of a Sales Agreement or an agreement for the provision of an Electronic Service are also specified each time on the website of the Internet Shop before concluding a given agreement.

 

§11 Final provisions


11.1 Contracts concluded through the Online Store are concluded in Polish.
11.2 Amendment of Regulations:

  • Service Provider reserves the right to make changes to the Terms and Conditions for important reasons, such as: changes in laws; changes in methods of payment and delivery - to the extent that these changes affect the implementation of the provisions of these Regulations.
  • In case of conclusion of continuous contracts under these Regulations (e.g. provision of Electronic Services - Account), the amended Regulations are binding on the Customer if the requirements set out in Article 384 and 384[1] of the Civil Code have been met, i.e. the Customer has been properly notified of the changes and has not terminated the contract within 14 calendar days from the date of notification. In the event that the amendment of the Terms and Conditions will result in the introduction of any new fees or increase the current fees, the Customer who is a consumer has the right to withdraw from the contract.
  • In the case of conclusion of contracts on the basis of these Regulations, other than continuous contracts (e.g. Sales Agreement), amendments to the Regulations shall in no way affect the acquired rights of Service Recipients/Customers who are consumers before the effective date of amendments to the Regulations, in particular amendments to the Regulations shall not affect Orders already placed or placed and Sales Agreements concluded, executed or performed.

11.3 Any matters not regulated herein shall be governed by generally applicable provisions of Polish law, in particular: Civil Code; Act on rendering electronic services of 18 July 2002. (Dz.U. 2002 No. 144, item 1204 as amended); for Sales Agreements concluded from 25 December 2014 with Customers who are consumers, the provisions of the Consumer Rights Act of 30 May 2014. (Journal of Laws 2014, item 827 as amended); and other relevant provisions of generally applicable law.

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